Repair an Office application – SoftwareStore

Please follow the instructions below on how to repair an Office application.

Applies To: Excel 2016 Word 2016, Outlook 2016, PowerPoint 2016, OneNote 2016, Publisher 2016, Access 2016, Visio Professional 2016, Visio Standard 2016, Project Professional 2016, Excel 2013, Word 2013, Outlook 2013, PowerPoint 2013, OneNote 2013, Publisher 2013, Access 2013, Visio 2013, InfoPath 2013, Excel 2010, Word 2010, Outlook 2010, PowerPoint 2010, Access 2010, OneNote 2010, Publisher 2010, Visio 2010, Project 2010, InfoPath 2010, SharePoint Workspace 2010, Visio Premium 2010, Visio Standard 2010, Visio Professional 2013, Project Standard 2010, Project Standard 2013, Project Standard 2016, Project Professional 2013 Less

If an Office application such as Word or Excel isn’t working correctly, sometimes restarting it will fix the problem. If that doesn’t work, you can try repairing it. When you’re done, you might need to restart your computer.

Windows 10

Right-click the Start button (lower-left corner), and select Programs and Features on the pop-up menu.
Right-click the Microsoft Office product you want to repair, and select Change.

NOTE: If you have a suite such as Office 365 Home or Office Home and Student 2013 or 2016, search for the suite name, even if it's just a particular application you want to repair such as Word or Excel. If you have a standalone application such as Word or Excel, search for the application name.

From the "How would you like to repair your Office Programs" screen, select Online Repair to make sure everything gets fixed, and then select Repair. The Quick Repair option is also available, which runs faster but only detects and then replaces corrupted files.

NOTE: If your copy of Office is MSI-based, select Repair and then click Continue. If you need help figuring out if your Office is Click-to-Run or MSI-based, follow these steps below.
Follow the instructions on the screen to complete.

Windows 8/8.1

Right-click the Start button (lower-left corner), and select Control Panel from the pop-up menu.
From Category view, under Programs, select Uninstall a program.
Right-click the Microsoft Office product you want to repair, and select the Change button.

NOTE: If you have a suite such as Office 365 Home or Office Home and Student 2013 or 2016, search for the suite name, even if it's just a particular application you want to repair such as Word or Excel. If you have a standalone application such as Word or Excel, search for the application name.
From the How would you like to repair your Office Programs screen, select Online Repair to make sure everything gets fixed, and then select Repair.

NOTE: If your copy of Office is MSI-based, select Repair and then click Continue. If you need help figuring out if your Office is Click-to-Run or MSI-based, follow these steps below.
Follow the instructions on the screen to complete.

Windows 7/Vista

Click the Start button > Control Panel > Programs and Features.
From Category view, under Programs, select Uninstall a program.

Click the Office product you want to repair, and then click Change.

Follow the steps for your Office installation type:
NOTE: If you need help figuring out if your Office is Click-to-Run or MSI-based, follow these steps below.
- Click-to-Run: From the How would you like to repair your Office Programs screen, select Online Repair to ensure everything gets fixed, and then select Repair.
- MSI-based: Select Repair and then click Continue.
Follow the instructions on the screen to complete.

If running Repair doesn't solve the problem, you might need to uninstall and reinstall Office.

Related articles