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  1. SoftwareStore
  2. Frequently Asked Questions

Frequently Asked Questions

About Our Store

  • What payment methods do you accept?
  • What Are Your Business Hours?
  • Can I Pay with PayPal?

About Your Purchase

  • How to Use the Promo Code?
  • What If I Bought the Wrong Product?
  • Why Doesn’t My Promo Code Work?
  • How Long Will It Take to Receive My Product?
  • Can I Order a Hardcopy DVD/CD Disc of the Software I Purchased?

About Our Products

  • What's the Difference Between MS Office Home & Student Edition and Other Editions?
  • What Are the Minimum System Requirements Needed on My Computer for Office?
  • How Long Does the Download Take?
  • What Type of License Are You Selling?
  • Is There a Time Limit to Install My New Software?
  • Why Are Your Prices So Low?
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About Your Account

  • How to Reset My Password?
  • Can I Download My Software Directly from Your Website?
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