Our products are digital downloads. Once an order is placed and validated, we will send an email which contains the product key and downloads link within 10-15 minutes from placing the order.
Confirmation via phone might be a need if the order didn't pass on our security filter. Our customer support team representatives will call to verify the authenticity of the purchase. Be aware that after 48 hours with unsuccessful attempts to confirm the order, we are going to refund it.
We recommend our customers to kindly check their Spam or Junk Mail folder if they are unable to locate the email in their INBOX. For Gmail users, they may need to also check their Promo tab.
If for some reason you didn't receive your email, please, make sure you didn't misspell your email address.
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